Thank you so much for shopping with us!
- All items are ready to ship unless otherwise stated.
- Items will ship within 1-3 business days from receiving your order confirmation.
- Saturday, Sunday, and holidays are not considered business days for orders processing.
- Longer transit times may apply to destinations outside the continental United States.
When will my order ship?
- Orders with standard shipping take 1 to 3 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times. When choosing shipping method, please account for non-business days. You will receive an email with tracking information once your order has shipped.
How long will it take my order to arrive?
- Orders are shipped within 1 to 3 business days. Standard ground shipping orders arrive in 2 - 7 business days once the order has shipped; you will be emailed a tracking number. Orders shipped outside the continental United States will take 7 - 15 business days.
How do I track my order?
- Once your order is shipped, you will receive a confirmation email including your tracking number. Updated tracking information will be available the day after your order is shipped out.
What are the shipping charges for returns?
- For exchanges, we offer a free return shipping label within 14 days of receiving your order. If you are returning an item for a refund, you will be responsible for the return shipping costs. You must provide a tracking number. Email firstname.lastname@example.org to begin the exchange/return process.
Where do you ship from?
- All orders ship from our warehouse center in Los Angeles, CA 90032. View map below for estimate of Standard transit times.
How do I change my shipping address once my order is placed?
- If you need to change your shipping address please contact us as soon as possible at email@example.com.
- Free shipping on all USA orders.
- We do offer an upgrade USPS Priority shipping option, pricing is based on your location.
- Please allow 5-7 business days to receive your order.
- Items are shipped USPS First Class, Priority Mail, or UPS.
- You will receive order updates through the email you provide, text, or through Facebook Messenger.
- International shipping is calculated based on your location and shipped via DHL or USPS options.
- International Shipping generally takes 7-21 business days or 2-4 weeks. In some instances, it may take longer. It is the responsibility of the purchaser to pay all customs and duty fees.
- Should you deny any charges, your order will be considered 'Abandoned' and will not be refunded or replaced.
- Occasionally a package may get lost in transit. We do not accept responsibility for any missing or lost packages shipped overseas. Lost or missing packages will not be replaced.
- If your order contains any 'Pre-Order' items, your entire order will be held until everything is available to ship together.
- We will not alter customs forms to reflect a value different than the amount paid by the purchaser. Doing so is a Federal Offense.
*** Please note: All shipping times are estimated. Sometimes it may take longer for deliveries to arrive, depending on the courier and/or delivery services.